User

Burhan-Kesapli

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Total activity 198
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Activity overview

Latest activity by Burhan-Kesapli

  • Burhan Kesapli created an article,

    Delete a User

    Click on select your organization and expand the list  User & Teams Delete a User Go to the User Accounts and then to Users. Search for the user to be removed. Click on Delete User. (Remember to ...

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  • Burhan Kesapli created an article,

    Sync local contacts to the app

    If you wish to access your phone's local contacts directly in the app, you need to allow synchronization between the app and your contact book. In the mobile app, click on Personal Settings Sele...

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  • Burhan Kesapli created an article,

    Connect 2.2

    Release notes 2.2 Update live: 2024-06-11 Platforms: All What's new? As the next step in making organizations more efficient, we’ve now added the capability to search all your transcribed call...

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  • Burhan Kesapli created an article,

    Entra ID

    Who has access to Entra ID? Organizations with the add-on purchased Users in the app with the Users & Teams permission Open Entra ID Click on Select your organization Under Users & Teams, clic...

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  • Burhan Kesapli created an article,

    Wallboard

    Who has access to Wallboard? Users with the Wallboard permission or Admin role can purchase the wallboard add-on service. All users in an organization with the Wallboard permission or Admin role ...

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  • Burhan Kesapli created an article,

    Callback

    Who has access to callback? Users with the Phone System permission or higher can purchase the callback add-on. All users in an organization with the Phone System permission can manage the callbac...

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  • Burhan Kesapli created an article,

    Connect 2.1

    Release notes 2.1 Update live: 2024-03-12 Platforms: All What's new We have improved our service level feature in analytics by adding Target Service Level (TSL) allowing you to specify a targ...

    • Burhan Kesapli
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  • Burhan Kesapli created an article,

    Zones for System SMS

    Zones These are the SMS zones referred to in our pricelist, i.e. zones for System SMS sent from the app. Country Zone USA A Cyprus A Thailand A Sao Tome & Principe A Colombia A S...

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  • Burhan Kesapli created an article,

    MSI-package

    Download the MSI-package   here Two versions: admin and user Admin is called Connect-admin.msi User is called Connect.msi Will need admin privileges when installing. App will be installed in...

    • Burhan Kesapli
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  • Burhan Kesapli created an article,

    Licenses in the app

    PBX Packages   Mini Light Unlimited Answer Group  1 2 Unlimited IVR  ❌ 2 Unlimited Analytics ❌ ❌ ✅ Call Log ❌ ❌ ✅ Fax Inbox ❌ ❌ 1 Limitations:1: Additional answer groups can be ...

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