Get started with ConnectIt time to get started with our service. Start by downloading our apps.
A pro user can use the mobile app, desktop, and browser client. A mobile user can use the mobile app.
Get started with these steps
- Use the link in the welcome email we sent. Haven't received one? Contact the administrator at your company
- When you login for the first time you will choose your password, make sure it is a secure one.
To have full functionality on your headset you need to integrate it. We have integrated the two most common, Poly & Jabra.
Integrate your headset
To enjoy all functions within the app we always recommend you to integrate your email & calendar.
Integrate your email & calendar
To be able to answer calls from answer groups, you will need to login.
Login to answer groups
You can select the number you wish to display for outgoing calls. This could be a mobile number, a landline number, or a switchboard number. You also have the option to choose the display number to be used, depending on whether it is an internal or external call.
Click on -> personal settings -> phone & conference -> number -> select display number from the list.
It's now easier to see who is calling, even if the number is not in your contact list. You get notifications that provide additional information about the call. This can range from who is calling and which answer group they have selected, to information about the company and data from your CRM system.
Activate Number Lookup as a Notification
This is a basic get-started guide. You can learn more about the most common features here
We have a lot of guides to help you navigate our app. You will find them here