Access Audio & video devices
To access audio & video devices, click and expand the list Audio & video devices under telephony.
Headset integration
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To use your Poly headset's features, you need to enable the integration between the app and Poly (Plantronics). To enable:
- Download the Poly hub here and install the software
- Once installed, launch the software
- Toggle
to connect your headset in the app
- If you have a Poly headset it will automatically select it
-
To use your Jabra headset's features, you need to enable the integration between the app and Jabra. To enable:
- Download Jabra direct here and install the software
- Once installed, launch the software
- Toggle
to connect your headset in the app
- If you have a Jabra headset it will automatically select it
Change your microphone & starred devices
-
- Click on
to expand the list
- Choose the mic you would like to use
- Click on
-
- To star a mic, click
to expand the list
- Click
on the mic you want to star and it should look like this
and drag them in the order you want them to connect when active
- To star a mic, click
- Background noise suppression* is on
by default. You can toggle off
the function if desired
Applies to calls made via the desktop- and Android app.
Change your speaker
-
- Click on
to expand the list
- Choose the speaker you would like to use
- Click on
-
- To star a speaker, click
to expand the list
- Click
on the mic you want to star and it should look like this
and drag them in the order you want them to connect when active.
- To star a speaker, click
-
To disable sound on incoming calls toggle off
. To change your speaker for incoming calls toggle off
and choose the one you like from the list.
Change your camera
-
- Click on
to expand the list
- Choose the camera you would like to use
- Click on
-
- To star a camera, click
to expand the list
- Click
on the camera you want to star and it should look like this
and drag them in the order you want them to connect when active.
- To star a camera, click
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