Search and filter the call log

Burhan Kesapli
  • Updated

Who can access this feature?

  • Organisations with Unlimited-package
  • Organisations with Light-package and Analytics

How to use it

Click / tap OPERATOR.svgfollowed by Call logs to access the log. 

    1. Select start and end date
    2. If desired, filter on call type
    3. Select answer group and or user / phone number

    If you toggle Show call details, you will see the journey that the person has made before someone has answered the call.

    1. Select start and end date
    2. If desired, filter on call type
    3. Select answer group and or user / phone number

    If you toggle Show call details, you will see the journey that the person has made before someone has answered the call.

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